The United Community Housing Coalition’s (UCHC) Tax Foreclosure Prevention Counselor will work directly with residents of homes at risk of property tax foreclosure to help them navigate the process of the foreclosure cycle and keep their homes. This position will work with a high volume of clients, including homeowners, renters, and others. The role requires integrating information from various data sources, client conversations, and external resources to create and execute individual plans that will both support and inform clients in the course of taking the necessary steps to save their homes. The Tax Foreclosure Prevention Counselor works on a team of several other counselors and reports to the Director of Tax Foreclosure Prevention. The successful candidate will believe in UCHC’s mission and demonstrate a passion for driving the organization’s growth and a genuine care for assisting clients and being helpful.
Responsibilities include but are not limited to:
• Analyzing individual circumstances and property tax data to communicate the client’s options, and create a plan for how to navigate the foreclosure.
• Working with a large volume of clients in person, over the phone, and via email.
• Gather and maintain knowledge of property, housing, and property-tax related issues, particularly as they relate to low-income households in Wayne County.
• Completing necessary paperwork related to foreclosure prevention and homeownership.
• Working remotely and in-office and directly with clients on an in-person basis pending safety considerations for COVID-19.
Preferred Qualifications & Skills:
• Strong passion for serving individuals and for working toward justice
• Effective communication skills, both in writing and speaking.
• Strong listening skills and ability to strategize; comfortable receiving input and feedback from many sources, and able to act on information to develop increased support. Requests assistance when needed and approaches tasks with the understanding that we are always learning.
• A hard worker with a high energy level; a “doer” with a willingness to work hands-on in developing and executing a variety of development and advancement activities.
• Ability to problem solve and to negotiate while maintaining positive, respectful relationships.
• Strong problem-solving skills
• Computer skills including proficiency in Microsoft Office Suite (primarily Word, Excel, SharePoint, and Teams)
• Ability to navigate remote tasks are a necessity for this position.
• This is a full-time position.
• Salary is commensurate with experience. UCHC offers generous medical benefits and time off.
• Willingness to maintain a flexible schedule of both in-office and work-from-home conditions.
• Schedule: 8:30 a.m.–4:30 p.m. or 9 a.m.–5 p.m. Monday–Friday, though some additional time may be required, depending on foreclosure cycle and client demand.
• Position open until filled.
• All candidates should be fully vaccinated or tested once a week for COVID-19.
• 100% employer-paid medical, dental, vision, short-term disability, long-term disability, and group life
• Generous PTO program
• Generous holiday program
• A focus on work/life balance
About the Organization
The United Community Housing Coalition (UCHC) is a nonprofit comprehensive housing assistance organization that has provided a variety of housing-related services to Detroit's low- income residents since 1973.
UCHC has worked with tenants, homesteaders, homeowners, the homeless, community organizations rebuilding neighborhoods and providing affordable housing, religious, civil rights, labor, and housing advocacy organization to improve, preserve and expand affordable housing opportunities for low-income Detroiters.
Because of its long history and significant expertise as a comprehensive housing services provider in Michigan, UCHC is frequently asked to provide advice to other organizations in communities across southeast Michigan.
All services are provided to income-eligible families and individuals free of charge.
The United Community Housing Coalition provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, United Community Housing Coalition complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, and termination. Consistent with state and federal laws, UCHC is committed to maintaining a workplace free from the abuse of drugs and alcohol.