EMPLOYMENT

RENTAL ASSISTANCE COUNSELOR

United Community Housing Coalition (UCHC) is a nonprofit comprehensive housing assistance organization, which has provided a variety of housing-related services to Detroit's low-income residents since 1973.

The organization has worked with tenants, homesteaders, homeowners, the homeless, community organizations rebuilding neighborhoods and providing affordable housing, religious, civil rights, labor and housing advocacy organization to improve, preserve and expand affordable housing opportunities for low-income Detroiters.

Because of its long history and significant expertise as a comprehensive housing services provider in Michigan, the organization is frequently asked to provide advice to other organizations in communities across Southeast Michigan.

All service are provided to income-eligible families and individuals free of charge.

United Community Housing Coalition (UCHC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, UCHC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, and termination. Consistent with state and federal laws, UCHC is committed to maintaining a workplace free from the abuse of drugs and alcohol.
 

Position Overview 
The United Community Housing Coalition (UCHC) Rental Assistance counselor will work under the guidance of the Rental Assistance Director and be responsible for the counseling and assistance of households in need of rental assistance any funding source, including but not limited to Emergency Solutions Grants, Community Development Block Grants, and Emergency Food and Shelter Program.   
 

Responsibilities 

  • Interview clients to determine the reason for their housing problem, their needs, and their ability to sustain housing long term. 

  • Review requests, determining eligibility and processing requests in a timely manner to prevent eviction or clients remaining in unsuitable living situations. 

  • Obtain verification of amounts owed by clients for whom we are assisting in the payment of a judgment and advocating with the landlord on behalf of the client to lower these amounts. 

  • Prepare intake internal paperwork timely, completely and accurately. 

  • Maintain records of participation to measure program success for reporting purposes. 

  • Aid in housing search or client referral to the housing relocation staff. 

  • Building relationships with landlords and advocating for clients who are housed or in need of relocating. 

  • Maintain communication and work collaboratively with the Housing Resource Developer and the Housing Relocation Counselor as needed.  

  • Coordinate with other case managers and volunteers to ensure smooth transitions for families and individuals into housing. 

  • Work with legal component staff (attorneys and paralegals) to support efforts to prevent clients from becoming homeless. 

  • Conduct frequent follow-up meetings with clients to provide continued support in achieving housing resolution.   

  • Work in collaboration with other agency departments and community partners to identify eligible clients. 

  • Maintain client confidence and protecting operations by keeping information confidential.  

  • Develop and maintaining relationships with property managers. 

  • Assist with administrative tasks as needed.           

  • Participate in various organization staff meetings as assigned. 

  • Perform other related tasks as assigned by program director or the executive director. 

 
Preferred Qualifications 

The successful candidate will believe in UCHC’s mission and demonstrate a passion for driving the organization’s growth. They will also have: 

  • A bachelor’s or associate’s degree, or equivalent experience in human services field. 

  • 2 years of experience providing housing placement and homeless prevention services. 

  • Experience with Microsoft Office and intermediate computer literacy. 

  • Excellent writing, research and organizational skills with strong attention to detail. 

  • Strong interpersonal skills and ability to work with diverse populations and demonstrated commitment to community and the population we serve. 

  • Ability to work independently and carry out assignments to conclusion. 

  • The ability to learn quickly and to balance multiple clients at once.  

  • Demonstrated commitment to community and the population we serve. 

  
Specifics 

  • Full-time position.  

  • Salary commensurate with experience. UCHC offers generous medical benefits and time off. 

  • Willingness to maintain a flexible schedule of both in-office and work-from-home conditions. 

  • Schedule: 8:30 - 4:30 or 9:00 - 5:00 Monday - Friday, though some additional time may be required depending on court filings. 

  • Accommodations can be made to enable the selected candidate to perform the essential functions of this position. 

  • Expected start date: July 29, 2020. Applications are now being accepted and reviewed. 

  • Position open until filled.  
     

Applicant Instructions 
Interested candidates should send a resume, a completed employment application, cover letter, and three references to employment@uchcdetroit.org  

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We believe that having a place to live is a basic human right, and are passionate about preserving this right in our communities.

© 2019 by United Community Housing Coalition