EMPLOYMENT

DTE/SEEL Liaison/Coordinator

United Community Housing Coalition (UCHC) is a nonprofit comprehensive housing assistance organization, which has provided a variety of housing-related services to Detroit's low-income residents since 1973.

The organization has worked with tenants, homesteaders, homeowners, the homeless, community organizations rebuilding neighborhoods and providing affordable housing, religious, civil rights, labor and housing advocacy organization to improve, preserve and expand affordable housing opportunities for low-income Detroiters.

Because of its long history and significant expertise as a comprehensive housing services provider in Michigan, the organization is frequently asked to provide advice to other organizations in communities across Southeast Michigan.

All service are provided to income-eligible families and individuals free of charge.

United Community Housing Coalition (UCHC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, UCHC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, and termination. Consistent with state and federal laws, UCHC is committed to maintaining a workplace free from the abuse of drugs and alcohol.
 

Position Overview 
The United Community Housing Coalition (UCHC), a non-profit comprehensive housing assistance organization, is seeking an inquisitive, detail-oriented, critical thinker with people skills to serve as a DTE Coordinator with the Repair Team. In partnership with Michigan Legal Services, UCHC engages in various homeowner and tenant support and services in Detroit and Wayne County. The UCHC Repair Team services UCHC clients with emergency home repairs ranging from furnaces and roofs to plumbing and electrical. These repairs are made possible through partnerships with organizations such as DTE. As such, the DTE/SEEL Liaison/Coordinator will be responsible for communication between UCHC and DTE staff as well as for facilitating rebate submissions and the accompanying data collection & submission, in addition to maintaining and managing client records. This coordinator will also manage communications between Accounting and the Repair Team, which includes writing check requests and overseeing client accounting history.

 

Responsibilities 

  • organizing files and collecting data for submission

  • accurately entering information into DTE and UCHC data systems

  • serving as a point of contact between DTE, clients, contractors, and UCHC staff

  • managing Repair Team properties and platforms and accompanying client records

  • effectively assessing and analyzing ways to enhance and optimize UCHC - DTE relations and program funding

  • filing regular reports and responding to requests for information as needed

  • managing payment requests made by the Repair Team to contractors, etc.

  • serving as the Repair Team’s primary partner with Accounting to ensure accurate payment processing and redemption of DTE/SEEL rebates

  • working with individual clients on a case-by-case basis to resolve utility issues and questions

 
Preferred Qualifications 

The successful candidate will believe in UCHC’s mission and demonstrate a passion for driving the organization’s growth. They will also have: 

  • possess a high school diploma or GED (additional education or training preferred)

  • possess high accuracy and speed with keyboard typing

  • possess impeccable organizational skills

  • possess strong verbal and written communication skills

  • have experience working with Microsoft Excel / Office Suite and CRM (customer relationship management,

  • Salesforce preferred) software

  • act as a team player who can also work independently to follow through with tasks

  • previous experience in nonprofit organization

  • be familiar with the repair & housing situations specific to Detroit and Wayne County

  • open-minded hard worker with a willingness to work hands-on in developing programs and policies

  
Specifics 

  • Full-time position.  

  • Salary commensurate with experience. UCHC offers generous medical benefits and time off. 

  • Willingness to maintain a flexible schedule of both in-office and work-from-home conditions. 

  • Schedule: 8:30 - 4:30 or 9:00 - 5:00 Monday - Friday, though some additional time may be required depending on court filings. 

  • Accommodations can be made to enable the selected candidate to perform the essential functions of this position. 

  • Applications are now being accepted and reviewed. 

  • Position open until filled.  
     

Applicant Instructions

Full benefits (Medical, Dental, Vision at no cost ($0) for you or your family. If you are interested, send a position specific resume and cover letter, fully completed employment application (including three references) to employment@uchcdetroit.org